Start here
Sign in and find your way
Where to sign in, how to reset a password, and how the menu is laid out.
Sign in
Everyone signs in at your own address, not on the ISPilot website:
https://your-subdomain.ispilot.network/app- Staff tab: for you and your team.
- Customer tab: for the people who buy from you.
Forgot your staff password? Select Forgot password? on the Staff tab. To change one you know, open Change Password at the bottom of the menu.
Give each person their own login so your logs show who did what. See Staff roles.
The ISP menu
| Group | What's there |
|---|---|
| Top of the menu | Dashboard, Analytics, Support Tickets, Live Chat, Customers, Network Map, Portal Builder, Reseller Wallets |
| Services | Active Customers, Recharge, Refill, Deposit Balance, Voucher Cards, Bandwidth Plans |
| Plan Catalog | Hotspot, PPPoE, VPN, Balance and Reseller plans, plus Coupons |
| Network | Routers, IP Pools, Port Pools, ODP, Geo Maps |
| Messaging | Send Message, Bulk Message |
| Reports | Daily Reports, Period Reports, Transaction Log, System Logs, Message Logs |
| Settings | Your ISPilot subscription, App Settings, Staff Users, Payment Gateways, Notification Templates and more |
The hotel menu
| Group | What's there |
|---|---|
| Today | Your overview for the day |
| Stays | In house, Guest requests, Rooms, Lost & found, Menu & orders |
| Guests | Who's here, Guest list, Campaigns, Surveys & reviews, Events |
| Wi-Fi | Faster Wi-Fi, Vouchers, Wi-Fi plans, Speeds, Login page, Routers, Staff Wi-Fi |
| Business | Sales reports, Payments, My ISPilot plan, Staff accounts, Hotel settings, App settings |
On a phone, select Menu at the top of the screen to open these lists.