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Quickstart for hotels

Set up guest Wi-Fi and your first check-in. The steps work for hotels, guesthouses, restaurants and venues.

Your account has its own dashboard, built around guests and stays rather than internet subscribers. A restaurant with no rooms can skip the room login and go straight to the QR menu.

1. Create your account

1. Open the hotel signup page.
2. Choose a subdomain, such as lakeside-hotel, then enter your email, country, phone number and password.
3. Choose a plan, accept the terms and select Create my instance.
4. Go to https://your-subdomain.ispilot.network/app and sign in on the Staff tab.

2. Connect your Wi-Fi

1. Open Wi-Fi > Routers and connect your MikroTik router.
2. Open Wi-Fi > Speeds and add a speed profile.
3. Open Wi-Fi > Wi-Fi plans and create at least one plan for guests. Many hotels use a free plan with a time limit.
4. Open Wi-Fi > Login page, design the page and publish it.

3. Turn on guest login

1. Open Business > Hotel settings.
2. Turn on Show the Room tab on the Wi-Fi page, then choose the plan for hotel guests.
3. Set how many minutes the Wi-Fi keeps working after check-out, so guests can pack and settle the bill.
4. If you also serve walk-in visitors, turn on Show the Phone tab on the Wi-Fi page and choose a short plan for them.

4. Check in your first guest

1. Open Stays > In house and add the guest's room, name and check-out time.
2. On a phone, join your Wi-Fi and choose the Room tab.
3. Enter the room number and surname, then confirm that you're online.

From here, add guest requests, the QR menu and campaigns as you need them.