ISPilot Docs

Hotels and restaurants

Guest Wi-Fi and stays

Guests sign in with their room and surname or a code on their phone, and access ends at check-out.

Video ISPilot for hotels 1:58
The In house page listing guests with room numbers and check-out times.
In house, the list reception works from. Demo data shown.

Room login

  1. Open Business > Hotel settings and turn on Show the Room tab on the Wi-Fi page.
  2. Choose the Plan for hotel guests.
  3. Set how long the Wi-Fi keeps working after check-out.

The guest then enters their room number and surname on the Wi-Fi page.

Phone login

  1. Turn on Show the Phone tab on the Wi-Fi page.
  2. Choose a plan. This is usually a short free plan, such as 1 hour. Guests can log in again when it ends.
  3. Under Send codes by, choose SMS, WhatsApp, or let the guest choose. Either channel needs a message gateway.

Check guests in and out

Open Stays > In house. Search by room, name, phone or booking.

101,Ama Mensah,2026-11-02 11:00,+233244000000
102,John Smith,2026-11-03

After they connect

In Hotel settings, set a Welcome message and, if you want, a page to open next. If you leave the page empty, guests see their time and data left.

Sell faster Wi-Fi

Under Wi-Fi > Faster Wi-Fi, add an offer for a few hours or days. Guests can buy it, it goes on the room bill, and it switches on without them reconnecting. The page shows what's on room bills today and who has a boost.