Reference
Get help
How to reach the ISPilot team, and what to include so we can help quickly.
Contact us
Email sales@crickettel.com. New to ISPilot? You can also book a demo.
What to include
- Your subdomain.
- What you did, what you expected and what happened instead.
- The exact wording of any error.
- For a router problem: its name, and what the router dashboard shows.
- For a payment problem: the time, the amount and the payment reference.
Never send passwords, API keys or gateway keys, even to us. Hide them in screenshots too.