Reference

Glossary

Plain meanings for the terms used across ISPilot.

Term	Meaning
Add-on	An optional paid feature on top of your plan.
Bandwidth plan	A speed profile that plans are built from.
Bond	Several internet links joined into one connection.
Bridge	A group of router ports that act as one network.
Captive portal	The login page people see when they join your Wi-Fi.
CGNAT	When your internet provider shares one public IP between many customers, so nobody can reach your router directly.
Heartbeat	One answered health check from a router.
Hotspot	Wi-Fi that people log in to on a page, often pay-as-you-go.
IP pool	A range of addresses a router hands out to PPPoE customers.
NAT	When a router sits behind another device and has no public IP of its own.
ODP	A fibre distribution box, so you know which customer hangs off which box.
PMS	A hotel's booking system.
PPPoE	A login-based connection, usually for fixed homes and businesses.
RADIUS	A standard way for network equipment to check customer logins.
Reseller or agent	Someone who sells your plans from their own wallet.
Subdomain	The first part of your ISPilot address, such as `my-isp`.
Voucher	A prepaid code that gets someone online.